Error messages related to dimensions can be the bane of a dimension-using NAV user’s existence unless you know how to properly deal with them. The number one thing I tell my end users is, “if the error message has the word dimension in it, the error is generally something you can resolve yourself”. Let’s go through three dimension errors from my system; we’ll resolve each one as we go.
This message says the end-user needs to select a dimension code for team on the first line of this invoice, where they’ve entered general ledger account number 51320. For whatever reason, NAV counts lines by the 10,000, so 10000=line 1, 20000=line 2, etc. The rest of the error message is pretty self-explanatory, but is presented in an “out-of-order” way that doesn’t quite read as well as plain English. This error has occurred because we’ve set a control on the general ledger account 51320 of code mandatory for team. The end-user needs to enter a team code for every transaction that posts against this account number.
The dimension value of 522120 on the list of dimensions for project has been blocked. You can’t use it/you don’t want to use it/you shouldn’t use it. Our company goes through annually and blocks project numbers that have not been given any budget money. If I block a project, I mean it – I really don’t want anybody posting anything against it. For this error, either the person made a typo, or they were given bad coding so the solution is to either fix the typo or get a correct project number.
This is an example of a team and project combination that has been blocked for use. We do this on purpose in order to keep from making errors and to avoid needing to make reclassifying entries. For this error, the person entering the information either needs to correct a typo or get a correct project number (or team number).
Keep reading this month as we continue our series, 15 Days of NAV Dimensions.