My company has started seriously discussing what we’re going to do about upgrading our NAV ERP system. With NAV 2013 released to market in October, we’ve got plenty to talk about. Of course, just like you and your companies, we’re nailing down exactly what the benefit of upgrading will be to our company specifically. We’ve talked about performance improvements and greater ability to get to data needed for reporting, but some of those concepts can get pretty intangible in these beginning discussions.
We’ve already talked about the big concepts, but what people really want to know about right now are the real concepts: exactly how will an upgrade in the software increase our productivity, make us more efficient in our jobs, and ultimately, help us to drive revenue, decrease costs, or increase cash?
So, I’m beginning to gather ways to start to show people at my company, in a tangible way, what the upgraded version can do for them. Here’s where I’m at so far:
1) Get groups of stakeholders to start to attend webinars about NAV 2013. I’ve had to chance to attend Microsoft Convergence and see all this stuff, they haven’t. I need to get them exposed to seeing this incredibly different version and what it can do for them. One way I’ll do this is to have them attend webinars sponsored by the NAV user group, NAVUG. They’ve got one scheduled called “A Guided Tour of NAV 2013”, and I’ve got a group organized to attend already. I’m betting we’ll see quite a bit of material about NAV 2013 from the user group in the next year. One of the best things about the user group webinars is that they’re recorded, so if we want to review the webinar later, anyone in my company has that option.
2) Learn as much as I can about the nitty-gritty details so I can promote them in a real way. I’m constantly searching the web (seriously, I “Bing” everything) for new information about just about anything. Right now, I’m focusing on NAV 2013. I just found a great YouTube video, “What’s New Dynamics NAV 2013 – User Productivity Enhancements“. In six quick minutes I got about five takeaways that I can start to use. My favorite? NAV 2013 has improved error messages to help end users resolve problems. I’m going to take this info back to work with me and make sure people know we could have less help desk traffic because the new NAV version makes it a lot easier for end users to solve their own errors on the spot.
3) Get a test copy of NAV 2013 installed so I can start to play around with it myself. I’ve done this with previous versions, so now it’s time. I can get a demo copy installed and start touring the menus, trying things out, and teaching myself how to use the new version. What’ll I try out first? I can’t wait to get my hands on the cash flow forecast! Once I’ve got some level of mastery of the new version, I can start showing folks what improvements will apply to them personally, in their jobs.
I’ll keep posting here as I find useful things to share with you. Hopefully, as you begin your process to discuss the upgrade plan for your company, you’ll find some ideas on things that’ll work for you and your companies.
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This time of year, you might be thinking about what events you want to attend next year. There are many reasons we attend conferences: for professional development, to keep current with upcoming technologies, and to investigate solutions for new business challenges. For me, attending Convergence is all about the networking. I go every year to refresh relationships with business contacts I’ve already made and to meet new folks as well. Check out this quick one minute video clip that talks about the networking value of the NAV user group (NAVUG) at Microsoft Dynamics Convergence.
Not sure if you can get approved to go? Make sure to include going to Convergence in your annual budgeting process. Documenting the ROI of attending Convergence should be a part of your process. For some quick advice on how to do that, see my article Convincing Your Boss You Should go to Convergence.
The 2013 Microsoft Dynamics Convergence event is held in New Orleans from March 18-21.